Help & Support
Answers, documentation, and customer support pathways
💡 Frequently Asked Questions
Quickly find solutions to common questions regarding Lexino systems.
What is Lexino AI?+
Lexino AI is a premium conversational AI partner. It acts as an intelligent student mentor, structures schedules dynamically, supports complex programming tasks, and features custom reactive wallpapers.
How does daily quota rate-limiting work?+
To ensure fast inference streams, daily limits are structured by account tier: Free plans get 50 queries/day, Student plans get 300 queries/day, and Pro plans get 1500 queries/day. Exceeding this triggers a temporary cool down.
Are ChatGPT and Claude Sonnet access included?+
Yes! Student plans include ChatGPT (GPT-4o) access, while Pro plans grant access to both ChatGPT and Claude 3.5 Sonnet. You can toggle models from the composer selector.
How do I unlock custom space wallpapers?+
Free plans get 4 celestial backgrounds. Upgrading to Student unlocks 10+ premium space wallpapers, and Pro unlocks all 3D premium backgrounds and custom settings.